Last updated: 13 June 2026
Entity: Sparkfreshae.ddd
ABN/ACN: Available on request
Address: Unit 1C/14 Smith St, Mooloolaba QLD 4557, Australia
Privacy contact: cooperation@sparkfreshae.world
Phone: +61 450 646 929
We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in Schedule 1 of the Privacy Act. Where visitors are in the European Economic Area, we also respect applicable GDPR requirements. This policy is written in clear language to meet APP 1 transparency obligations.
Applicability: Under section 6C of the Privacy Act 1988, some small businesses with an annual turnover of $3 million or less are exempt from the APPs. Regardless of whether that exemption applies to us, we choose to handle personal information in line with the APPs and publish this policy as part of open and transparent management (APP 1).
Governing law: This policy is governed by the laws of the Commonwealth of Australia and the State of Queensland, where our business is located.
Related documents: About Us, Cookie Policy, AI & Automated Systems Disclosure, Terms of Use.
"Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not (section 6 of the Privacy Act 1988).
"Sensitive information" includes health information, racial or ethnic origin, political opinions, religious beliefs, biometric information used for identification, and other categories listed in section 6 of the Privacy Act. We do not actively seek sensitive information through this website. If you include health or other sensitive details in a contact message, we will only use that information to respond to your enquiry and will handle it in accordance with the APPs, including APP 3 (collection must be reasonably necessary).
We do not collect tax file numbers, Medicare numbers, or other government-related identifiers through this website. Please do not submit them (see APP 9 below).
Where lawful and practicable, you may interact with our website without identifying yourself — for example, by browsing guides without submitting the contact form. If you contact us, we generally need your name and email to reply. You may use a pseudonym in your message if you still provide a valid reply address, though this may limit how we assist you.
If we receive personal information we did not solicit and are not permitted to retain, we will delete it as soon as practicable unless we are required by law to keep it.
When we collect personal information, we notify you through this policy and, where relevant, at the point of collection (e.g. contact form labels and consent text) of:
We use personal information only for the primary purposes for which it was collected, or for related secondary purposes you would reasonably expect, including:
We do not sell personal information. We may disclose information to:
We do not send commercial electronic messages (emails or SMS marketing) unless:
Any marketing communication we send will clearly identify Sparkfreshae.ddd as the sender, include our contact details, and provide a functional unsubscribe facility. We honour unsubscribe requests within 5 working days, as required by the Spam Act 2003.
Marketing and analytics cookies are disabled unless you opt in via the cookie banner. Opting in to marketing cookies does not by itself constitute consent to receive email; separate consent would be obtained before any commercial email is sent.
If you believe you have received spam from us in breach of the Spam Act 2003, contact us or the Australian Communications and Media Authority (ACMA) at acma.gov.au.
Some service providers (hosting, analytics, email delivery, content delivery networks) may process personal information outside Australia, commonly in the United States, European Union, or Singapore, depending on the provider selected.
Before disclosing personal information overseas, we take reasonable steps under APP 8.1 to ensure the recipient does not breach the APPs in relation to that information, which may include:
By using our website and consenting to applicable cookies, you acknowledge that overseas disclosure may occur for those services. If you do not consent to overseas processing, you may decline non-essential cookies and limit information you provide via the contact form.
We will not disclose personal information overseas unless permitted under APP 8, including where you have consented or we reasonably believe the recipient is subject to a law or binding scheme substantially similar to the APPs.
We do not adopt, use, or disclose government-related identifiers (such as Medicare numbers, tax file numbers, Centrelink reference numbers, or driver licence numbers) as our own identifier for you. Please do not send such identifiers via the contact form. Our handling of tax file numbers, if ever required in a separate offline context, would follow the Privacy (Tax File Number) Rule 2015 and APP 9.
We take reasonable steps to ensure personal information we collect, use, and disclose is accurate, up to date, complete, and relevant. Please notify us if your contact details change.
We protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure through measures including:
No online transmission is completely secure. Please use discretion in messages you send us.
We comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988. If we reasonably believe an eligible data breach has occurred — unauthorised access, disclosure, or loss of personal information likely to result in serious harm — we will:
If you believe your personal information held by us has been compromised, contact us immediately at our privacy contact email above.
You may request access to personal information we hold about you by emailing cooperation@sparkfreshae.world. We will acknowledge your request promptly and provide access within 30 days, unless an exception under the Privacy Act 1988 applies (for example, where access would pose a serious threat to life, health, or safety, or access is frivolous or vexatious).
We may charge a reasonable fee for providing access if the request is not straightforward, in accordance with APP 12. We will explain any refusal and your complaint options.
If you believe personal information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request correction free of charge. We will respond within 30 days. If we refuse correction, we will provide written reasons and tell you how to complain. You may also request that we associate a statement of your requested correction with the information.
When information is no longer needed for any permitted purpose, we take reasonable steps to destroy or de-identify it in accordance with APP 11.2. De-identified data used for statistics is not personal information under the Privacy Act 1988 if individuals are no longer reasonably identifiable.
We publish a standalone AI & Automated Systems Disclosure. In summary:
If automated processing materially affects you in future (e.g. automated triage of enquiries), we will update this policy and the AI disclosure page before implementation.
Where GDPR applies, you may have additional rights including erasure, restriction, portability, and objection. Contact us to exercise these rights. You may also lodge a complaint with your local EU supervisory authority.
If you believe we have interfered with your privacy or breached the APPs, please contact us first so we can try to resolve the matter:
Office of the Australian Information Commissioner (OAIC):
You may also seek remedies under Australian law, including court remedies available under the Privacy Act 1988 for serious invasions of privacy where applicable.
This website is not directed at children under 16. We do not knowingly collect their personal information. Contact us for prompt deletion if you believe a child has submitted data.
We may update this policy to reflect legal, technical, or operational changes. The "Last updated" date will change accordingly. Significant changes may also be noted on the website homepage or cookie banner.
This policy is designed to align with, among others:
Privacy enquiries: cooperation@sparkfreshae.world or Contact Form.
